Cover the majority of your costs with insurance, or self-pay

Clients who use insurance often only owe a co-pay per session – with $0-$50 being the most common. However, the exact cost of our services varies, based on your payment method (insurance or self-pay) and your insurance plan’s specific benefits if you’re using insurance or your provider’s specific self-pay rate if you’re choosing to self-pay.

We accept most insurances and are proud to cover 180 million Americans across the country including UnitedHealthcare, Humana, BlueCross BlueShield, Aetna, Cigna, TUFTS, Tricare, Medicare, and more.

Yes, the majority of our providers accept Medicare. There are select provider types, however, that are not eligible to accept Medicare (per federal regulations), including licensed professional counselors and marriage and family therapists. Please confirm the provider you’d like to schedule with accepts Medicare before booking.

No, Thriveworks is not able to provide services to individuals covered by Medicaid at the vast majority of our locations. In Georgia, our McDonough office is an exception and can provide Medicaid-covered services but only to Georgia residents. If you are a Georgia resident with Medicaid, the best way to start services is by visiting this link and scheduling your appointment online, as appointments with McDonough cannot be scheduled through our main phone line.

You can pay with debit or credit — we accept Visa, MasterCard, Discover, and American Express; however, we do not accept Care Credit at this time. Or, you can pay with an HSA/HRA/FSA card.

If you’re paying with insurance, you will be charged for any remaining out-of-pocket session costs on the Wednesday after your claim is processed. If you’re using self-pay, you will be charged the first Wednesday post-session.

No – as of 2023, there is no longer a Thriveworks membership fee. The extra resources and support services, traditionally associated with our membership, are now complimentary. We believe these supplemental resources enable our clients to get the very best care throughout their journey with us. As such, they are now available to all of our clients for free.

We have a flexible cancellation policy that allows clients to reschedule or cancel an appointment up to 48 hours in advance. Clients will be charged a late cancellation fee of $135 if they cancel or reschedule within less than 48 hours of their appointment, don’t show up for their appointment, or are more than 10 minutes late to a 30 minute-appointment or 15 minutes late to a 60-minute appointment (unless the session is resumed and care is delivered).