Thriveworks Ratings & Reviews

At Thriveworks, we aim to make therapy work better for everyone, which is why our clients’ experiences are so important to us. We offer several different ways for clients to provide us with their honest feedback including follow-up surveys and Google Reviews, which help us continue to deliver high-quality care and service.

This also helps those considering our services make an informed decision based on reviews that are fair, honest, and verified.

Google Reviews – what people are saying about Thriveworks

As of September 2024, we are currently rated 4.4 stars out of 16,415 Google reviews across our 330+ locations nationwide. Every client is provided the opportunity to submit a review following their session with their respective clinician. This invaluable feedback helps us to maintain the high quality of service we strive for and make any improvements as needed. It also provides those considering our services with an accurate and transparent representation of the services Thriveworks provides.

I am very happy with my entire experience with Thriveworks. From the initial phone call to my individual therapy sessions, they have been extreamly helpful and my therapist is fantastic. Highly recommend.

The website is user friendly. The customer service is amazing. And my therapist just so happens to be a perfect match for me. That’s what I love most about this place, you can find someone just for you.

Stellar experience! No rush, no worries. In & Out. Pleasant hallway with chic art. Compact office suite. Restroom key available to clients in reception area. Clean, comfortable, setting. Councilor addresses present challanges with tips and methods for daily life improvement. Attentive to issues & stories, works to forward-thinking and positive philosophies.

Wonderful. I felt heard and look forward to future sessions. It was challenging to find it, but now I'm okay.

I’ve been going to Thriveworks for a while now and I’ve always received good service. Leslie grant is my counselor here and she is intelligent, helpful, sensible, and determined to help. Coming to see her you can always be guaranteed your appointments are on time, substantial, and worth the trip. Thanks Leslie!

We had our first online session with our counselor last night. Upon calling Thriveworks, I spoke with someone who helped me work through and find the right counselor. They ask alot of questions, take information and also verified my insurance and that our counselor in fact accepted our insurance. We booked another session and hopefully we are on the road to a better relationship.

The above collection of Google reviews have been hand selected for display

Website reviews – how we verify reviews from real clients

On our website we also display reviews we have collected internally. Reviews displaying a blue badge have been manually verified as real clients, ensuring authenticity, and we don’t filter the display to only showcase the overwhelmingly positive or hide any constructive criticism.

My experience has been only outstanding. I was reminded routinely of upcoming appointments, my doctor was always punctual, and my session’s always left me feeling better because I was given an expert advice on how to go forward.

Susannah was very sweet and attentive. She sent me handouts and gave me advice when I needed it. I will use her again when needed.

I quite pleased with my Therapist. She’s quite professional. She’ll corrects me, and is detailed. I’d definately recommended her to friends.

Excellent therapist who listens deeply and engages in thoughtful caring dialogue . With helpful analysis and suggestions .

I have had a wonderful experience using Thriveworks. The website is easy to use and getting into the Zoom meeting is seamless

My child is a little more relaxed and happy after 5 sessions with Andrew. He will continue the therapy and we are confident he will getting better every day

The above collection of verified reviews have been hand selected for display

Third-Party Reviews & Awards

Thriveworks is frequently put under the microscope by trusted third-party review sites that combine investigative research, extensive customer surveys and mystery shopper experiences to compile comprehensive and unbiased reviews of the services we provide.
Since 2021, our exemplary services have been recognized through 70+ award wins in a variety of therapy services categories:

Medical News Today: 11 Best Online Therapy Options for 2024, Tried and Tested
Verywell Mind: The 13 Best Online Therapy Services That Are Tried, Tested, and Expert-Approved
Forbes Health: Best Online Couples Therapy Services of 24

Our Experts Are Trusted Media Sources

Our clinicians are regularly consulted by reputable media outlets to provide their expertise and commentary on a variety of mental health topics. We are proud to have had several of our diverse network of 2,000+ quality clinicians featured in over 10,000 news articles. Check out our press page to see Thriveworks clinicians featured in some of the country’s most valued news sources.

As seen in

Special awards & recognition

Fortune, The Best Online Family Therapy Services of 2024
Best Overall Family Therapy
Verywell Mind, Best Online Therapy Services of 2024
Winner, ‘Best for Flexibility’
Healthline, Best Online Couples Therapy Platforms for 2024
Winner, ‘Best for Insurance’
Choosing Therapy, Best Online Therapy Options With Insurance for 2023
Winner, ‘Best for Flexible Scheduling’

Everyday Health, Best Online Family Therapy of 2024
Winner, ‘Best Overall’
Yahoo Life, Best Online Therapy Services for 2024
Best online therapy provider for fast, flexible appointments
Yahoo Life, 2024 Best Online Therapy For Kids
Winner, ‘Most Convenient’
Verywell Family, Best Online Family Therapy of 2022
Winner, “Best Overall”

Thriveworks Ratings & Reviews

Google Reviews – what people are saying about Thriveworks

Website reviews – how we verify reviews from real clients

Third-Party Reviews & Awards

Our Experts Are Trusted Media Sources

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